Glasswork Analytics

AI Solutions

Applied artificial intelligence - from conversational AI chatbots to intelligent document processing, predictive models, and natural language systems.

The chatbot handles 60% of our customer enquiries without human intervention

What you get

  • AI chatbots and virtual assistants - customer-facing or internal, trained on your data
  • Document processing and extraction - intelligently read, classify, and extract data from documents (invoices, contracts, applications, forms)
  • Predictive analytics - forecast demand, predict churn, anticipate maintenance needs, model scenarios
  • Natural language processing (NLP) - sentiment analysis, text classification, automated summarisation of feedback or reports
  • Computer vision - image classification, defect detection, site monitoring (where applicable)
  • Recommendation systems - suggest products, services, or next actions based on data patterns
  • Custom ML model development - bespoke machine learning models designed, trained, validated, and deployed for your specific use case
  • AI strategy and readiness assessment - evaluate where AI can add value in your organisation and build a practical roadmap

Who it's for

Organisations ready to go beyond dashboards and automation into genuinely intelligent systems. Councils, NHS-adjacent services, professional services, established SMEs, and any organisation with complex data or decision-making challenges.

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